Tag Archives: #911

What If My Wireless Carrier Cannot Connect with 911?

Recently, AT&T wireless users in several states were unable to connect with 911, per a CNN report. Due to the AT&T 911 outage, anyone who tried to use an AT&T phone to call 911 was unable to get through. Both police departments from coast to coast as well as the Federal Communications Commission (FCC) were receiving calls reporting the 911 outage. The FCC and police departments used social media to alert people about AT&T phones not being able to connect with 911. As a result, those with AT&T phones who knew about the problem had to call police departments directly for emergencies until the issue could be resolved. However, calling a non-emergency number as opposed to 911 meant that AT&T users’ locations were not visible to dispatchers. Per KTHV, during the AT&T outage, a former police chief in Arkansas died in a house fire. Reportedly, as the fire raged, several…
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